When you’re in a pinch, there’s nothing more important than getting excellent service. But when you need a towing company, it can be hard to know which one to call. https://www.blisstowingservice.com is here with tips to help you find exemplary service for your vehicle.
After an Accident
If you do have to use a towing service, then the first thing you will be looking for is a speedy pickup. Many people will turn their phones on to find that they have used up all their airtime, and this means that they will have to call a tow truck company from home—something that can take a while.
If you want to use the phone from your car, it may be worth purchasing a calling card or something similar. This way, you can speak to an operator as soon as possible and ask them about the price of the service and give them your details.
Regardless of whether or not you can make contact with whomever you are trying to get in touch with quickly enough, you must keep any documentation relating to the accident close by.
This documentation may include police reports or witness statements—anything that may help speed up the process of getting your car towed. If it’s not too much hassle, asking one of the witnesses at the accident scene if they would mind following your car in their vehicle is always advisable if you want things done quickly.
Before you call a towing company or speak with a particular company representative, it’s helpful to know what you want from your experience with them. What are your priorities? Look at the following to determine what you want from your towing company.
Priority: Price. The best towing company for you is the one that gives you the best price. You can get this information in several different ways:
- Call around and get rates from different providers in your area to find the best deal.To find local providers in your area, check if your car insurance provider offers service and let them provide you with a list of providers. If they don’t offer this service, it may be worth switching insurance companies like Insured ASAP which has certified tow truck insurance. This way, you can be sure that your car will be towed by a certified and insured driver.
- Ask friends and family for recommendations
Tip: You may want a towing company that offers free estimates or estimates by phone or email. Or maybe you’d like to know how much you’ll pay – and how long – before the truck arrives. If you aren’t sure what to ask, blisstowingservice.com can help.
Prompt, Professional Service
First and foremost, you want to feel safe and taken care of. Safety and servicing needs vary according to the situation and how it’s handled. For example, if your car is stuck on the side of the road, you might need a company that can respond in 10 minutes. If you have a dead battery in your driveway, you could probably wait 20-30 minutes for service—but in this case, you might be concerned about how long it will take your towing company to get to you.
You might also care about what kind of experience you have when interacting with your representative. Some people are looking for a professional representative, has good communication skills, is friendly, has the right price, or speaks their language fluently. Others want someone who can guarantee that they’ll be seen quickly.
Bonus point: Know what you want from experience. Do you need your car back as soon as possible? Do you want to feel safe on the road? Do you need storage, and if so, where do you want it? Do you want help planning your next move? Do you want the person helping you to be friendly and responsive? When you know what matters most, then your service provider can work to exceed those needs.
Traction
Call a towing company equipped with the necessary tools, knowledge, and experience to handle any issue or situation. You want a provider that will be there for you at all hours of the day and night, regardless of the situation. The last thing you want is to get towed by a company that doesn’t even have the equipment to pull your car out of the snow, let alone help you change a flat tire or deal with any other automotive emergency.
Choose a nearby service provider. If the accident occurs within 25 miles of your location, nearby tow trucks will likely be better for two reasons: first, they’re more likely to have the equipment necessary for the job; second, they’re more likely to arrive on-site quickly.
Check out their experience.
A towing company should handle any job, whether it is a simple one, such as hooking up a car battery, or an extreme one, such as pulling out a vehicle from a ditch using heavy machinery. Suppose you’re looking for a towing company that provides roadside assistance for non-towing services, such as refueling or lock-out assistance. In that case, you’re going to want to find a company that has experience helping customers before their car breaks down.
Courtesy: Ideally, you should be able to get the information you need without feeling put on the spot. If it’s hard to get the information you need, the rep may be too busy or stressed. This could lead to an escalation of emotions that makes it hard for either party to get their point across.
Final words
The way this works is to determine your priorities and focus on them during your interaction.
When you call a towing company, focus on the following:
- Get your vehicle back as soon as possible
- Have the vehicle towed from a safe place near you
- Be treated respectfully by your towing company representative
- Avoid any additional expenses or surprises after your call
Make sure that you’re clear on why you’re calling the towing company and the questions that you want answered before you make the call. When you talk with a towing company representative, stick to your priorities and goals. If there are delays or questions arise, follow up with a clear email or call. And if you have other issues regarding the process, put them in writing so they can be addressed