Once you have set up an auto parts business and have seen success in the early stages, it’s time to take things to the next level. To grow your business, consider following these five strategies.
1. Drum Up More B2B Opportunities
You’re sure to be selling auto parts to both individuals and businesses. One way of selling more to the latter is to visit automotive service departments in person.
Speak to managers at new and used car dealerships, garages, and fleet maintenance facilities. You then have the opportunity to expand your B2B client list.
The personal approach, which means being both friendly and professional, will enable you to connect with people better and attain more sales.
It’s a good idea to offer discounts for part purchases alongside periodic stock-up sales for maintenance supplies that are used frequently by the businesses you approach.
You might like to consider offering other perks too, such as free delivery, to seal the deals.
2. List the Full Details, Using Correct Industry-standard Data Formats
When listing the auto parts that you have for sale, make sure you use the correct industry-standard formats. If you don’t, you could lose out on sales.
Potential buyers could misunderstand what you’re selling if you don’t use industry-standard formats or they could simply feel like you’re not professional enough. In turn, that could lead to prospective clients going with your competitors.
If you want to grow your auto parts business, you need to pay attention to all the little details, so make sure you use industry-standard terms in your listings, such as ACES and PIES.
Those two formats are primarily used for aftermarket auto parts.
ACES, which stands for Automotive Catalog Exchange Standard, is used for vehicle fitment data, such as the year, make, and model of a vehicle.
PIES, which stands for Product Information Exchange Standard, is specifically used for product or part numbers.
Check out this ACES and PIES guide to learn more.
3. Target New Customers
You also need to target new individual customers if you want to grow your auto parts business and take it to the next level.
Placing targeted ads is one of the best strategies to achieve that.
You should place targeted ads online and in the auto pages of local newspapers and regional publications.
It’s recommended that you offer discounts to first-time buyers. You could include promo codes in the ads you place, to help you gain more custom from individual buyers.
4. Build Customer Loyalty
You also need to ensure you retain your existing customers. So, come up with ways to build customer loyalty. CAPS Automotive does an amazing job at this. Make sure to check them out.
In addition to using strategies like ensuring you always provide first-rate customer service and speedy deliveries, you can build customer trust and loyalty by offering a frequent customer card, which would enable regular customers to get a discount once they have made a certain number of purchases.
You could also create a referral program in which your existing customers are rewarded for referring their friends, colleagues, and family members.
Build customer loyalty first and you will be able to attract more customers. In turn, you can grow your business quickly.
5. Expand Your Online Presence
If you currently only have a website, you should definitely consider expanding your online presence to grow your brand awareness, generate new leads, and gain more customers.
You should post engaging content regularly on social media sites. You should also consider starting a blog.
By writing a blog about informative topics related to auto parts and the auto industry, more potential customers will find your business when performing online searches.
Just make sure you incorporate SEO techniques to help your posts and your website rank high on search engines like Google.